我們還可以拿郵件做的事情有哪些?在這些具體場(chǎng)景,讓我們見(jiàn)證郵件的力量。
1. 有不同意見(jiàn)(不要吵架)
如果是吵架,我不建議寫(xiě)郵件,這不僅會(huì)留下證據(jù),更會(huì)耽誤時(shí)間。所以一定先以電話的方式交流,商務(wù)英語(yǔ)文章閱讀,直接了解彼此的爭(zhēng)議和沖突的焦點(diǎn)。但是,電話之后如果需要留下記錄,那還是要把內(nèi)容整理在郵件備忘錄中,發(fā)給彼此,有一個(gè)總結(jié),尤其是信息的來(lái)龍去脈更加清楚,讓“口述歷史”變成“文字歷史”,以后查找原委也好有一個(gè)交代。
沖動(dòng)是魔鬼,語(yǔ)出如箭,不可亂發(fā),因?yàn)橐蛔忠痪涠际恰鞍傅住薄5?,如果一定要?xiě),那也要維持體面。
我們來(lái)看看特朗普給金正恩的信函吧,內(nèi)容極富特色,語(yǔ)氣堅(jiān)定,使用的威脅話語(yǔ)也以事實(shí)和自己的立場(chǎng)去交流,商務(wù)英語(yǔ)短篇文章,很微妙地維持了斯文和外交禮儀。
目的:告知停止既定的會(huì)晤
三段式:
1)感謝對(duì)方并詳細(xì)介紹既定會(huì)晤的緣起:哪一方發(fā)起,哪一方又做出不利于會(huì)晤的事情,從而導(dǎo)致會(huì)晤的意義不復(fù)存在;
2)闡明對(duì)話的重要性;
3)說(shuō)明結(jié)論,號(hào)召行動(dòng)。
你看,即便是“甩鍋”,說(shuō)明導(dǎo)致交流失敗的原因不在“己方”而在“對(duì)方”,這封信也表達(dá)了“我本善良”、“對(duì)事不對(duì)人”的語(yǔ)氣,用了很多事實(shí)、信息、困難,解決辦法的結(jié)構(gòu)。此外,還用了不少被動(dòng)語(yǔ)態(tài)表達(dá)無(wú)奈或被迫的行動(dòng)。
像之前我們介紹的一封跨部門(mén)溝通,要求對(duì)方提供信息的郵件也是一個(gè)不錯(cuò)的例子。
To: (Mananger) David Long,(Indian Colleagues) Suhil,Sunil Gupta,(Chinese Colleagues) Chen Bing
From: Joanna Wang
Subject: Updates of our project and key info needed from our Indian team
這封郵件把可能激化的矛盾擺在桌面上,一是匯報(bào)項(xiàng)目當(dāng)前的進(jìn)展情況;二是把需要的信息正式地提出來(lái),讓同事以及管理層明確責(zé)任在哪一方。
I am writing to update the status of our project and to request key information from our Indian team.
As Mr. David Long has been urging us to speed up the project,we have been working around clock to make sure of an on-time delivery. David has instructed us about the serious current status which may lead to a possible delay if without cooperation closely between our teams.
郵件中介紹了管理層對(duì)這個(gè)事情非常重視,也介紹了“我們非常努力在工作和溝通“。然后又指出,領(lǐng)導(dǎo)已經(jīng)警示雙方,如果再不配合,這個(gè)工作很可能無(wú)法按期交付。
這時(shí)話鋒一轉(zhuǎn),我們可以看到筆尖像弓箭一樣對(duì)準(zhǔn)了需要配合工作的“對(duì)方”:沒(méi)有“你們”的配合,這個(gè)項(xiàng)目依然無(wú)法推進(jìn),而現(xiàn)在核心的數(shù)據(jù)都在“你們”手里。
Now,we need more key information from our Indian Team,especially from Suhil and Sunil. Your input to the project is crucial to help us make it before the deadline. Therefore,we wonder if we could suggest that key information be sent to us before this Friday (June 8) so that we can catch up this weekend to see whether next Monday is possible for a tele-conference as a follow-up.
We have forwarded this message to David so that the management team can also track the progress of our project. All your expertiseis our great resource to rely on and with it,we are confident the problem will be solved soon.
The Internet has changed a lot of things within the business world, including business correspondence. here once traditional, formal business letters were normal, quick business e-mails now rule the day。
郵件把瓶頸和卡殼的情況客觀展示在彼此面前,沒(méi)有告狀抹黑或者抱怨的語(yǔ)氣,而是就事論事。最后,還對(duì)同事“可能但尚未”提供的幫助表示感激,并且表達(dá)了放下?tīng)?zhēng)議、謀求快速解決問(wèn)題的誠(chéng)意以及能夠及時(shí)完成工作的信心。
2. 申請(qǐng)升職加薪
這是很多人的剛需,核心是用文筆支持“我”的觀點(diǎn)。所以,特別應(yīng)該突出:事實(shí)和信息。但需要注意,你和讀者(往往是領(lǐng)導(dǎo))之間的信息是不對(duì)稱(chēng)的;你要說(shuō)說(shuō)自己的信息、別人對(duì)你的反饋、你的K.P.I.或O.K.R.績(jī)效。
尤其重要的一點(diǎn),你要多展示自己的價(jià)值,為團(tuán)隊(duì)、公司、他人的貢獻(xiàn),還要說(shuō)明自己成長(zhǎng)的歷程以及收獲。注意!說(shuō)自己好不意味著要踩別人。再有,哪怕自己績(jī)效一般,也要多寫(xiě)自己多么多努力。
你好,商務(wù)英語(yǔ)閱讀?商務(wù)英語(yǔ)閱讀一般有幾個(gè)學(xué)習(xí)方法:選取文章時(shí),選擇比自己現(xiàn)有水平高一點(diǎn)的文章。太簡(jiǎn)單的文章學(xué)不到新東西,太難了又看不懂容易打擊學(xué)習(xí)積極性。所以說(shuō),偶爾的幾個(gè)生詞,結(jié)合你感興趣的閱讀素材。
最后你可以整合幾個(gè)方案或提議:一是升職;二是加薪%;三是爭(zhēng)取進(jìn)修培訓(xùn)和學(xué)習(xí)的機(jī)會(huì),給領(lǐng)導(dǎo)幾個(gè)選項(xiàng),減少他們做決策的糾結(jié)。
3. 裁員信
二, 影響商務(wù)談判的文化因素: 英語(yǔ)哲學(xué)家弗朗西斯?培根曾在《談判論》中指出:與人相處,俗話說(shuō):“百里不同風(fēng),十里不同俗”,由于世界各國(guó)歷史傳統(tǒng)、政治制度、經(jīng)濟(jì)狀況、文化背景、風(fēng)俗習(xí)慣以及價(jià)值觀念存在明顯差異。
這是寫(xiě)壞消息的場(chǎng)景。你需要說(shuō)明的是:情況如何艱難?困難挑戰(zhàn)如何巨大?應(yīng)變方式是什么?為什么裁員?一定要以最大的透明度和真誠(chéng)去介紹情況和應(yīng)對(duì)辦法。這時(shí),被動(dòng)語(yǔ)態(tài)是較為合適的表達(dá)方法,體現(xiàn)出:困境、被迫和無(wú)奈,讓讀者感同身受,對(duì)挑戰(zhàn)的情形以及最壞的結(jié)果做好準(zhǔn)備。
4. 更高段位
文體學(xué)家Scrum說(shuō)過(guò):“Vigorous writing is concise——有力的寫(xiě)作都是簡(jiǎn)潔的?!?我們可以把郵件寫(xiě)作延伸到微信(Twitter),精簡(jiǎn)到用140個(gè)詞表達(dá)清晰而準(zhǔn)確的意思。
我曾希望微信有類(lèi)似gmail郵件的指導(dǎo),做一個(gè)結(jié)構(gòu)化模板:Hi Stella,明天下午4:00會(huì)議。目的:1)匯總訪談結(jié)果并交流洞見(jiàn);2)分配任務(wù)到人及時(shí)間節(jié)點(diǎn);期待詳聊。
我們不妨多演練微信(Twitter體);這樣,應(yīng)對(duì)復(fù)雜事情時(shí)能用140個(gè)英文單詞的約束表達(dá)完整、符合6C標(biāo)準(zhǔn),從而打造精準(zhǔn)的商務(wù)英語(yǔ)寫(xiě)作能力。
急需商務(wù)英語(yǔ)類(lèi)文章,字?jǐn)?shù)5000-7000 因?qū)嵙?xí)需要,需要未經(jīng)翻譯的商務(wù)英語(yǔ)類(lèi)文章,字?jǐn)?shù)在5000到7000左右告訴我能找到這種文章的網(wǎng)站也行啊 因?qū)嵙?xí)需要,需要未經(jīng)翻譯的商務(wù)英語(yǔ)類(lèi)文章。
網(wǎng)絡(luò)軼聞"等等。而sock puppet 則是指人們熟知的"馬甲"。Sock puppet英文本意為"襪子木偶",最早出現(xiàn)在1959年。現(xiàn)在指使用假網(wǎng)絡(luò)身份,比如人們?cè)诰W(wǎng)絡(luò)上經(jīng)常使用"馬甲"登錄。BEC商務(wù)英語(yǔ)熱詞:無(wú)人值守相關(guān) 文章 :
下面是一個(gè)檢查清單,我們不論寫(xiě)哪一個(gè)類(lèi)型的郵件都需盡量做到:
EMAILS SHOULD BE 做到 | EMAILS SHOULD NOT BE不做 |
Positive 積極 Constructive合作 | Complaining抱怨 |
Solving problems解決問(wèn)題 Raising questions提出問(wèn)題 | Fault picking指責(zé)他人 |
Taking responsibility承擔(dān)責(zé)任 | Avoiding or deflecting responsibility回避或轉(zhuǎn)移責(zé)任 |
Simple簡(jiǎn)潔 | Vague含糊 |
Clear and precise清晰精確 | Chit-chatty,too talkative嘮嗑啰嗦、八卦家常 |
5. 花絮彩蛋
以下還有幾個(gè)例子,是我和一位美國(guó)學(xué)生的幾輪郵件往來(lái):我向他求助,他給我?guī)兔?。我們看看從英語(yǔ)母語(yǔ)人士的郵件寫(xiě)作中可以學(xué)到什么。
第一輪,我的信:
Dear John。
It&39;t touched base with each other since you visited me in XX and we took a tour to XX.I hope everything is well around you,with your lovely wife and daughter.
I am writing to ask for a favor. In the past 3 years&39;s fee.
I am looking forward to hearing from you and if possible,yourquoted price.
Best regards。
Joanna Wang
第一輪,他的回復(fù):
HELLO!
Wonderful to hear from you!!!
Please send some example text my way so I can get a sense for the level of editing needed. that will help me get a sense for the best way to move forward.
Looking forward to interactingon this!
I remain,有關(guān)商務(wù)英語(yǔ)的英文文章,etcetera。
恭喜你了,我是商務(wù)英語(yǔ)專(zhuān)業(yè)的,幫你找篇最典型最實(shí)用的。這是篇關(guān)于國(guó)際貿(mào)易中詢(xún)價(jià)的一些知識(shí) enquiry 詢(xún)價(jià) An enquiry is request for businness information, such as price lists,catalogues,samples。
jhs
他是我在美國(guó)里德學(xué)院教過(guò)的學(xué)生,后來(lái)獲得康奈爾大學(xué)生物科技的博士,現(xiàn)在給中科院和我的一些朋友們修改英文論文。他寫(xiě)的郵件生動(dòng)鮮活,句子干練,用詞鏗鏘有力,意義通達(dá)。一個(gè)大寫(xiě)HELLO表達(dá)了幾年沒(méi)見(jiàn)的心情,后面幾個(gè)感嘆號(hào)很有畫(huà)面感,好像隔著美國(guó)和英國(guó)的萬(wàn)里海洋,一個(gè)哇塞的表情和一個(gè)大大的擁抱傳遞到我面前。
第二輪:我請(qǐng)他給我校對(duì)稿子,他回復(fù)先看看樣章,評(píng)估一下工作量,然后再告訴我交付的時(shí)間或者費(fèi)用。我的郵件:
Hi John。
Indeed,its wonderful that we reconnected.
Please find the attached file for a glimpse ofmy little book: the cover page and one case story for proofreading.
The purpose of the editing is to remove grammar,syntax andcollocation errors (the glaring mistakes),etc. to make the content readable.
The entire text has 22,970 words and if possible,the delivery time is in one or two weeks.
Hoping to work with you on this and more upcoming projects that I have been doing.
Thank you in advance.
Best regards。
他的回復(fù):
So the text here seems to only need light editing.
Having said that,there&39;ve got 30 people working for me and my own next available consulting time slot is in September!
When do you need this edited by?
Depending on the time frame....I could do this myself; I&39;d do it pro bono because or 1) your companys situation and 2) my fortune for being in the right place at the right time with the right skills (i.e.,the current success of my firm).
If it is a rush,then I can recommend the &34; service of my firm (this would be one of ~25 native English speaking,PhD level (biology) editors that do &39; editing for my firm. I think (but am not sure) that the current rate is 0.4 RMB/word for 7 day editing; it would be less for you because I would drop the cut that the firm usually takes. I don&39;level 1 editing,so (embarrassingly) I am not fully up to date on the rates etc. There are also 1 day and 3 day options for level 3 editing if its a severe rush.
Let me know what you think of these options,and we can plan more.
jhs
P.S. I can do pro bono work because I am shy (but proud) to say that my current hourly rate for consulting is 2200 rmb/hour....
愛(ài)啦!他這一唱三嘆的寫(xiě)法真值得我們欣賞,至于是否學(xué)得來(lái),那就另當(dāng)別論了。你看,他一面告訴我,我寫(xiě)得還可以,需要編輯修訂的地方少,這算是夸贊。
緊接著,看在我是他老師和朋友的份上愿意為我免單。開(kāi)始我還不理解“pro bono”的意思,(因?yàn)槲业墓窘衐e Bono)而“bono”就是慈善、善意,“pro bono”是為了善意而做的慈善活動(dòng)。
商科論文寫(xiě)作通??梢宰裱韵虏襟E:1、定義主題 撰寫(xiě)商科論文的第一步是定義主題。了解論文的主要目的是什么(教育、宣傳、推廣)以及針對(duì)誰(shuí)。這一步至關(guān)重要,因?yàn)樗鼮檎撐牡於嘶A(chǔ)。
//www.core.org.cn/OcwWeb/ 華盛頓大學(xué)http://www.uwtv.org/ (可以在線視頻收看各個(gè)領(lǐng)域?qū)<抑v座,思想很前沿)在線英語(yǔ)廣播大全http://www.24en.com/radio/,可以直接收聽(tīng)VOA。
然后他又提到,如果我要的稿子急,他可以讓公司其他英語(yǔ)母語(yǔ)的生物學(xué)博士為我服務(wù),還可以加急。這樣,不經(jīng)意間就顯示出他的公司規(guī)模:大約有25個(gè)人為他打工。
最后,商務(wù)英語(yǔ)演相關(guān)文章,他貌似“害羞”地展示了自己的實(shí)力,告訴我他一小時(shí)的咨詢(xún)費(fèi)是2200元,而且空檔期已經(jīng)排到了9月份!
哈!多么“凡爾賽”!
不過(guò),看在免費(fèi)的份上,我也不肯讓他為我校對(duì)90多頁(yè)的稿子,而是抽取出來(lái)了其中的5個(gè)小章節(jié)請(qǐng)他校對(duì)。
他的回信讓我忍俊不禁。你看,他給我?guī)土嗣?,又讓我覺(jué)得欠了大大的人情,不能蹬鼻子上臉,要求太多。此外,在當(dāng)下人人感覺(jué)艱難的階段,他的公司反而異軍突起,著實(shí)令人欽佩。這封郵件俏皮中帶著得意,關(guān)于商務(wù)英語(yǔ)作文,但又非常坦誠(chéng),我一遍讀,一遍能想象得到他“洋洋自得”的樣子。多可愛(ài)!
之后是第三輪郵件往來(lái):我提出具體需求,他給予明確回復(fù)。我的郵件:
Thank you for your reply.
So far for the editing,I can select five stories (the same length as the sample text) for editing at your working pace,but better before early June and the rate is fine,either you do it or other colleagues can proofread.
As for the pro bono work,I am not very clear what it means. Do you want be ourconsultant on course delivery or as the language editor? I may need to talk to our HQ first but Id be grateful if you could send me your c.v. for further cooperation.
A quick note,are you still in China or back to the States? Do you have WeChatso that well catch up easier and faster? You can search my account: XX.
If this works for you,I will send the deck in a day or two.
Best regards。
他的回復(fù)又給我上了一課:
pro bono means &34;. I dont want to add a burden to a struggling firm!
If &39; is the deadline,then Ill do it myself. seems like an interesting read!
Please send the files my way and Ill get work.
I have been working remotely from the UK and the USA since the plague started. I still have an office at the National Institute of Biological Sciences in Beijing,where I am the &34;,but Ive not been back to China since I left for a CNY trip in January of 2020.
I updated my phone and computer and Email is best for me.
My best。
jhs
他向我解釋了“pro bono”是免費(fèi)和慈善的意思,告訴我交付日期,然后介紹了他的工作,最后堅(jiān)持用郵件和我交流,也就是沒(méi)有答應(yīng)我用微信聯(lián)系的要求。這也是我們可以借鑒的委婉拒絕的方法。
這是我們最后一輪郵件:感謝。我的郵件:
Hi John。
Thank you so much foryour generosity of pro bono! Please find the attached 5 stories for editing and its perfect to return to me in early June. If any questions arise,大學(xué)商務(wù)英語(yǔ)作文范文,just let me know.
Wow! Its wonderful to see you have made such a hit with business blossoming especially in difficult times. Many congratulations! I hope to learn more about your successful stories to enlighten and encourage me.
With tons of my gratitude.
Best regards。
我寫(xiě)得比較煽情,表達(dá)了無(wú)比感謝的語(yǔ)氣,而他校對(duì)完畢后的回復(fù)非常短小精悍:
Here you go! hope this is helpful.
Hope we can go back and forth as needed with drafts,etc.
My best。
jhs
收到稿子后,我又趕緊發(fā)了一封感謝郵件,這一輪的交流算是告一段落。
political risk encompasses more than this alone, e.g., a low level of security and high levels of bribery and corruption. One notes that political risk is also highly correlated with sociocultural aspects。
Dear John。
Thank you so much for your careful and candid editing on my writing andIve benefited so much from your generosity to help me out.
The precise wording,the strictannotation,and the natural collocation,all enlighten me to see the huge difference of the before-and-after version.
My thanks are really beyond words!
簡(jiǎn)明、實(shí)用、快速的參考模板每個(gè)主題都配有簡(jiǎn)明扼要的寫(xiě)作指南,修辭分析和頁(yè)邊注釋?zhuān)瑤椭阍谧疃痰臅r(shí)間內(nèi)寫(xiě)出上乘的商務(wù)文章。
Thank you and best regards。
這是必須要感謝的,但對(duì)方是否再次回復(fù)則沒(méi)有必要了。于是,一個(gè)完整的郵件往復(fù)過(guò)程就呈現(xiàn)在你們面前,如何啟動(dòng),發(fā)出邀請(qǐng);如何推項(xiàng)目,如何有來(lái)有往,確定成果和時(shí)間;最后一定表示無(wú)比的感謝之情。
完成!
6. 小結(jié)
郵件寫(xiě)作的高級(jí)段位實(shí)際上是為人的藝術(shù)以及與人溝通的高級(jí)段位。雖然you “交換”;但如何能夠“獲取”——“要得到”,還是要看“給予”——“怎么給”。這是基本原理,就像銷(xiāo)售一樣,商務(wù)類(lèi)英文文章2000字,能把東西賣(mài)出去,還能把錢(qián)收回來(lái)。高段位的寫(xiě)作是把信息或情況給出去,還能把支持的行動(dòng)要回來(lái)。我們需要打造的能力是:態(tài)度友善誠(chéng)懇、方法曲直相間,正直有擔(dān)當(dāng),商務(wù)英語(yǔ)文章帶翻譯,同時(shí)又顧及對(duì)方的體面和尊嚴(yán),共同把事情辦成,把問(wèn)題解決。
文章:王參謀
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